Types of Appointments
Outpatient (OPD)
OPD services offer convenient access to care:
- Quick check-in
- Specialist consultation
- Basic tests
- Treatment advice
- Follow-up scheduling
Inpatient (IPD)
Inpatient care supports patients with:
- Admission assistance
- Document check
- Insurance help
- Bed allotment
- Doctor rounds
- Family counselling
Emergency
Emergency medical support includes:
- Rapid response
- Triage assessment
- On-site diagnostics
- Critical care
- Ambulance support
- Continuous monitoring
Virtual/Teleconsultation
Teleconsultation helps patients:
- Book a doctor’s appointment online
- Join video consultations
- Use digital scheduling
- Make secure payments
- Receive e-prescriptions
- Get remote follow-ups
Website Portal
The website portal helps patients:
- Log in easily
- Choose speciality
- Select doctor
- Pick a time slot
- Get instant confirmation
- Manage bookings
WhatsApp / Chatbot Integration
WhatsApp/chatbot booking enables:
- Simple messaging
- Quick replies
- Automated guidance
- Availability checks
- Slot booking
- Instant updates
Mobile App
The mobile app makes it easy to:
- Book a doctor’s appointment
- Search doctors
- Select time slots
- Upload reports
- Track prescriptions
- Manage history
Walk-in Registration
Walk-in registration offers:
- On-site assistance
- Quick registration
- Token generation
- Help desk support
- Diagnostic guidance
- Billing help
Telephone Booking
Telephone booking helps patients:
- Get direct support
- Schedule quickly
- Check doctor availability
- Book slots
- Receive reminders
- Clarify queries
Referral / Doctor-Prescribed
Referral visits help patients:
- Connect with specialists
- Get priority appointments
- Share reports
- Plan treatment
- Schedule follow-ups
- Coordinate care
Online
- Website portal
- WhatsApp/Chatbot integration
- Mobile app
Offline
- Walk-in Registration
- Telephone Booking
- Referral / Doctor Prescribed
Frequently Asked Questions
Patients can book an appointment through the website, mobile app, phone call, or walk-in registration. Those unsure about how to book a doctor's appointment can use the helpdesk or chatbot for quick assistance and step-by-step guidance.
Yes. Patients can browse available specialists, view timings, and select their preferred doctor during booking. Online platforms show updated schedules, helping patients choose conveniently and ensuring an easy, well-organised appointment experience.
Patients usually need their name, phone number, and preferred department or doctor. For teleconsultations, uploading medical reports helps the doctor review the patient’s history before the consultation and provide accurate guidance.
Patients can reschedule or cancel appointments through the app, website, or helpline. Updated confirmation messages are sent instantly, allowing flexibility if plans change and ensuring the appointment remains convenient and easy to manage.
Yes. Patients can book a doctor's appointment for parents, children, and dependents using the app, website, or phone. Providing basic details helps secure the slot quickly and ensures timely, organised care for family members.
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